Sheffield Carers Service
information & advice & support for unpaid carers in the city
Advice Line: 0114 272 8362
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ABOUT SHEFFIELD CARERS SERVICE
We are dedicated to enhancing the well-being of unpaid carers in Sheffield by providing essential information, advice, and support services. Our commitment is to make a meaningful difference in the lives of those who care for others.
Sheffield Carers Service became part of Crossroads Care Charity (website >>>) at the start of 2026. Previously known as the Carers Centre, the organisation has been providing information & advice plus practical & emotional support to unpaid carers in the city for over 30 years. This has enabled the team to build a wealth of experience and knowledge about the local support available in Sheffield. Our community of carers currently includes over 12,000 residents in the city.
If you look after a family member or friend who is frail, or has a disability or an illness or mental health issue, you are welcome to join that community. Use this link to take a look at our definition of carer >>>
FREE SERVICES FOR CARERS ... the different ways we can help
Click on 'detail' for information about each service
1: Carer Advice Line detail >>>
2: Carer & Emergency Card detail >>>
3: Carer Activities detail >>>
4: Carer Support Groups detail >>>
5: Carer Connect by phone detail >>>
6: Legal Advice Clinic detail >>>
7: Carer's Assessment detail >>>
8: Monthly Enewsletter detail >>>
9: Carer Information detail >>>
10: Carer Digital Resources detail >>>
11: Carer Emergency Plan detail >>>
12: Time for a Break Grant detail >>>
SUPPORT & RESOURCES FOR PROFESSIONALS
we offer a wide range of support for health and social care professionals
1: HOW TO REFER A CARER
Professionals can use option 2 to refer a carer they are working with or signpost carers to self-refer with option 1 below.
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2: INFORMATION & TRAINING
For general information about how to identify carers, our service and referral guidance and free awareness training.
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3: FREE HELP & RESOURCES
A range of resources to download or order that help professionals raise awareness of carers and our services.
CARER REFERRAL ... join our community of unpaid carers for free
Use one option below to access online forms to request free information and advice

FOR CARERS TO ACCESS FREE ADVICE
Carers can use the link below to request a call from one of our experienced Carer Advisors to discuss how we can help you as an unpaid carers
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FOR PROFESSIONALS TO REFER CARERS
Professionals can use the link below to provide details of the carer you would like to refer so the carer can access our free information and advice
INFORMATION HUB
Easy access to a range of useful information and resources offered by local and national organisations. This increases awareness and understanding of support services for carers. Click on ‘details’ for information about each topic.
1: Carers Rights Act detail >>>
2: Alarms for Carers detail >>>
3: Dementia Carers detail >>>
4: When Leaving Hospital detail >>>
5: Calendar of Events detail >>>
6: Carer Respite detail >>>
7: Travel and Transport detail >>>
8: Carer's Own Wellbeing detail >>>

GET IN TOUCH Complete the form below & click submit or call us on 0114 272 8362
Please note our office is open 0900-1700 Monday to Friday
Sheffield Carers Service, The Workstation, Paternoster Row, Sheffield, S1 2BX
Email: office@sheffield-carers.org.uk Tel: 0114 272 8362